Info@whiskeyonlinestore.com
Delivering your order to your door quickly and carefully is one of our most important responsibilities. We cut no corners and spare no expense to ensure that each and every bottle we ship arrives in immaculate condition. With this in mind, please note the following general shipping terms and conditions:
Meticulous Packaging
Every Rare Whiskey Shop order is double-boxed, shipped in professional, industry-leading packaging, and fully insured against breakage and theft.
Attention To Detail
Each individual bottle is secured and shipped with a layer of laboratory-grade Parafilm to protect against leakage during transit. The Parafilm leaves no residue and is easily unwrapped by hand upon receipt. Please be patient when unwrapping the film to prevent inadvertent damage to the bottle closure. DO NOT attempt to cut the Parafilm with scissors, knives, or any other sharp instruments.
Same Day Shipping
All orders received Monday through Friday before 4:00 pm EST will be processed and shipped THE VERY SAME DAY. Orders placed on Saturday, Sunday, and all federal holidays will be processed and shipped on the next business day.
Prompt Tracking
Once your order has been processed and shipped, you will receive an email notification containing your tracking information and estimated delivery date. If you have not received a tracking email by 7:00pm EST, please check your spam folder as carrier emails can unwittingly be delivered there at times.
Efficient Weekend Handling
If you need your order delivered on a Saturday, please select the “Fedex Priority Saturday Delivery” option from our shipping menu at checkout. And do note that weekends and holidays do not count as transit days for Fedex and UPS. Should you place an overnight order on Sunday and select an overnight shipping option, your order will ship Monday for Tuesday delivery.
Inclement Weather Concerns
When inclement weather conditions are in the forecast, we may temporarily hold back your shipment to prevent delivery delays and damaging extreme hot/cold weather exposure. In such rare instances, we will reach out to you immediately via phone or email to provide an anticipated delivery date.
Where We Ship
We make no representation relative to your right to ship wine and spirits into your state. As laws regarding the sale and transportation of alcoholic beverages are complex and constantly changing, we will reach out to you should your purchase fall within a restricted or prohibited jurisdiction. Under no circumstances are we able to ship to Canada, PO Boxes, or FPO and APO addresses.